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Apparently Welsh landlords are doing a fantastic job. According to research carried out by the National Landlords Association (NLA), 92% of tenants in Wales were more than happy with the service provided by their landlord. Tenants in the East Midlands were in second place, with 83% of them satisfied with their service.
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The Great Pennine Divide
There were a few stark regional differences. Tenants in the North East are clearly unhappy with their landlords – only 67% of them said they were satisfied – whereas 82% of tenants in the North West expressed satisfaction. Overall, an average 79% of tenants were happy.
NLA Says Most Landlords do a Fantastic Job
“Good landlords make up the majority of the market so it’s not surprising that the majority of tenants are satisfied,” says Richard Lambert, Chief Executive Officer of the NLA.
“Private renting is far from the insecure, uncertain and unhappy picture that it is often made out to be, and these findings will help to reassure existing renters and those looking to make their home in the private sector.
“The NLA provides a range of training and accreditation opportunities for landlords in order to help them develop and improve standards, which is good news for the minority of tenants who are dissatisfied.
“However, this is only part of the solution and both central and local government must also commit more resources to tackling poor standards and weeding out bad landlords”.
