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Letting agents deal with challenges that go well beyond what most individual landlords face. Managing a single tenancy is one thing; managing dozens of landlords, hundreds of tenants, and a portfolio of properties with all the admin that comes with them is quite another.
Think about the different tasks that you are expected to manage on any given day. It could be rent collection, speaking to contractors to arrange maintenance or repairs, keeping on top of the various rules and regulations, or handling enquiries from landlords and tenants. So many spinning plates that you need to keep from crashing to the floor.
It can all feel a bit overwhelming at times, and that is precisely why property management software for lettings agents has been created. These platforms can transform the way a lettings agent operates, streamlining processes and cutting down on tedious (but important) admin.
But which one is right for your business? Well, while only you can decide that, we can help. We’ve created this guide to run through the best property management software available to lettings agents in the UK. We’ll run through everything you need to know, so you can make an informed decision and get the tools to manage your property portfolio in a more efficient, and less stressful, way.
Key Features Letting Agents Should Look For
Being a letting agent is different to being a landlord. There is an extra layer there, as you have to deal with the property owners as well as the tenants, and try to balance their interests. There’s more complexity to the job, and as a result, the software you use needs to reflect that. Here are the key features worth prioritising.
Automated rent collection and reconciliation
Manual rent processing is one of the biggest drains on time. Good software automates this by collecting rent payments, flagging arrears, and reconciling everything against linked bank accounts. For agents handling thousands of transactions every month, automation is the only way to maintain accuracy at scale.
Centralised communication
Agents often find themselves caught between landlords, tenants, and contractors. A system that centralises communication – whether through portals, messaging tools, or automated notifications — keeps everyone in the loop and avoids the back-and-forth that eats into working hours.
Scalable portfolio management
An agency’s property portfolio is rarely static. You may start with a few dozen properties, but growth often comes quickly. Look for cloud-based software that scales smoothly, without forcing a migration to a new system once your agency reaches a certain size.
Financial and tax compliance tools
With so much money flowing through agency accounts, it’s vital to have a system that ensures compliance. That includes automated reconciliation, support for Making Tax Digital, and accurate reporting. The ability to track income, generate client statements, and simplify end-of-year tax preparation saves hours of work and reduces errors.
Reporting dashboards for clients and landlords
Transparency counts for a lot in this game. A good property management system will allow you to share a clear dashboard with your landlords to give them all the information they need in one place. Rent collection status, arrears, repairs and a financial performance overview. Pulling this together using spreadsheets takes up way too much time, so being able to generate reports like this saves you time, and provides a much more professional service for your clients.
Integration with marketing and CRM systems
Every property management business is different, and each one will take on a variety of other aspects away from lettings. In these cases, being able to integrate property management software with other software across the business, especially with property sales, is so important. On top of saving you a lot of work ,it also ensures that fewer mistakes are made throughout the entire process of listing a property to managing the tenancy.
The Best UK-Specific Letting Agent Software
1. Landlord Vision
Best for: Agencies that want a complete, UK-focused & cloud based management solution
Overview
Landlord Vision is widely known among landlords, but its feature set makes it just as relevant for letting agents. It provides an end-to-end solution that covers everything from rent collection and arrears tracking to compliance management, document storage and landlord reporting.
Because it’s designed specifically for the UK market, it supports Open Banking, is compatible with Making Tax Digital, and aligns with the compliance challenges letting agents deal with every week. For agencies that manage smaller to medium portfolios, it offers the right balance of functionality without overwhelming users with features they’ll never use.
Strengths
- Automated rent scheduling and arrears tracking
- Landlord and tenant portals for streamlined communication
- Document management for certificates and contracts
- Customisable reporting for landlords
- UK-based support team and regular updates
Pricing
- Standard: £19.97/month (up to 5 properties)
- Plus: £39.97/month (up to 20 properties)
- Premium: £59.97/month (20+ properties)
Reviews
“The software is regularly updated and each iteration is user led and worthy. For any landlord or agent this database will hold every piece of information you could ever need in one place.” Trustpilot Review
Website
https://www.landlordvision.co.uk
2. Arthur Online
Best for: Agencies that need custom workflows and flexibility
Arthur Online has carved out a reputation as one of the more adaptable platforms on the UK market. Rather than giving you a rigid system, it allows agencies to design processes that fit the way they already work. For example, you can set up automated rules to follow up on arrears, trigger reminders to contractors, or send specific notifications to tenants — all without manual intervention.
This level of flexibility makes Arthur particularly useful for agencies managing a varied property portfolio where not every tenancy looks the same. With dedicated portals for landlords, tenants, and contractors, it keeps everyone on the same page, and integrations with accounting platforms like Xero and QuickBooks mean financial data doesn’t need to be rekeyed.
Strengths
- Customisable workflows that reflect your agency’s processes
- Portals for landlords, tenants, and contractors
- Solid accounting integrations
- Scales well for agencies with complex assets and responsibilities
Pricing
From £70/month
https://www.arthuronline.co.uk
3. PayProp
Best for: Agencies with large rent rolls and heavy financial admin
PayProp takes a finance-first approach, and it’s easy to see why larger agencies trust it. The platform is built to process thousands of transactions without missing a beat, automatically distributing rent to landlords, paying contractors, and keeping agency accounts balanced. It also maintains a clear audit trail, which can be invaluable when demonstrating compliance or reassuring landlords that their money is being handled properly.
For letting agents dealing with high volumes of payments, the ability to automate reconciliations and generate professional financial reports can save countless hours every month. The added bonus of tenant credit reporting gives agencies another way to encourage timely payments.
Strengths
- Automated rent distribution across multiple accounts
- Transparent reporting and detailed dashboards
- Credit reporting integration
- Designed for high-volume agencies
Pricing
Custom pricing depending on portfolio size
4. Hammock
Best for: Agencies that want real-time financial clarity
Hammock positions itself as a tool that keeps agencies on top of the numbers. By connecting directly to your bank accounts via Open Banking, it provides a live feed of rent received, arrears, and expenses. It’s narrower in scope than some of the all-in-one platforms here, but that focus on finance is exactly what appeals to many users.
For agencies that already have systems in place for tenant communication and maintenance, Hammock can act as the missing piece of the puzzle – delivering clear financial oversight, automated landlord statements, and HMRC-ready reporting.
Strengths
- Real-time alerts for missed or late rent
- Automatic landlord statements
- Tax-ready summaries for compliance
- Affordable entry-level plans
Pricing
From £5.99/month
5. Alto (Zoopla)
Best for: Agencies wanting property management tied to marketing
Alto is Zoopla’s flagship platform, which is now moving away from Zoopla in terms of branding, and it reflects the company’s position in the wider property market. For letting agents, it offers a strong set of management features – rent tracking, compliance reminders, landlord reporting – but its real strength lies in how it links directly with Zoopla’s marketing ecosystem.
For agencies that handle both lettings and sales, Alto can provide a single hub for listings, marketing campaigns, and property management tasks. The system is also designed with multi-branch operations in mind, making it a popular choice for larger firms with multiple offices.
Strengths
- Combines lettings and sales management in one platform
- Direct integration with Zoopla’s marketing tools
- Landlord and tenant portals included
- Suitable for agencies with multiple branches
Pricing
Custom pricing
https://www.altosoftware.co.uk
Universal Options
While UK-specific platforms are often the best fit for compliance and banking, there are international products that some agencies still look at – especially those wanting broader features or operating across borders.
6. Buildium
Buildium is a long-established US system that covers just about every aspect of property management: tenant portals, maintenance workflows, accounting, and marketing integrations. It’s a solid platform for large organisations managing thousands of units, but it doesn’t cater for UK-specific requirements like Open Banking or HMRC compliance. For that reason, it tends to be more relevant to agencies with interests in North America.
7. AppFolio
AppFolio is an enterprise-grade system that combines property management with marketing and CRM. It’s powerful, but it’s also priced for big organisations, making it less relevant for most UK agencies. If you need property management software that can cope with really large portfolios, this might be worth considering.
8. DoorLoop
DoorLoop is one of the newer names in the property software market, but it has managed to make a lot of noise in a short space of time. Agencies tend to like it because it’s straightforward to set up and doesn’t overwhelm users with unnecessary menus. Out of the box, it comes with the basics covered – rent tracking, maintenance scheduling, and tenant communication – which makes it easy to get an agency team up and running quickly.
The drawback, at least from a UK perspective, is that it hasn’t been designed with our regulatory environment in mind. There’s no direct support for things like Making Tax Digital or Open Banking. Still, for agencies that value simplicity above all else, or that are curious about international systems, it’s a name worth being aware of.
Choosing the Software for Your Letting Agency
No two agencies are identical. Some handle a tight portfolio of family homes, while others manage hundreds of tenancies across multiple offices. That’s why choosing software isn’t about finding the “best overall” tool – it’s about finding the one that makes the most sense for your own circumstances.
- Portfolio size and structure
Smaller agencies often get the most benefit from platforms like Landlord Vision or Hammock, where the balance between usability and functionality is spot on. Larger operations, where one person in the office might process hundreds of payments each week, will usually lean towards systems like PayProp or Arthur Online, which are built with scale in mind. - Financial complexity and compliance
If your agency processes significant sums and needs to reassure landlords that money is reconciled to the penny, PayProp’s automation is hard to beat. By contrast, if you simply want better clarity on cash flow and tax readiness, Hammock’s direct bank integrations provide the insight you need without the overhead. - All-in-one vs. specialist tools
Some agencies prefer a single system that handles everything from rent collection to compliance reminders. For them, Landlord Vision or Arthur Online fit the bill. Others are happy to use a lightweight tool alongside their existing systems, which is where Hammock works well. - Integration with marketing and sales
Agencies that straddle both lettings and sales will likely appreciate Alto’s tie-in with Zoopla’s marketing platform. At the enterprise end, international systems such as AppFolio offer deep CRM features that appeal to larger organisations with combined sales and letting arms.
Final Thoughts
People often underestimate how much work goes into running a letting agency. Keeping up with compliance and maintenance, finding new tenants, taking rental payments and producing financial reports – all the while trying to balance the expectations of your landlords with the needs of your tenants. There’s a lot going on.
That’s why property management software has become such a lifeline for so many letting agents. It helps you keep on top of all of these fiddly little aspects of property management, so you can concentrate on what is important – the people.
If you want our advice, have a look through our list of options above, and try out a few that you think most suit your business and portfolio size. Many offer free demos or trials, so you can see first hand which one is going to compliment the way you work the best. Many letting agents find that Landlord Vision stands out as the most balanced all-rounder, combining rent automation, compliance tracking, and landlord reporting in a way that suits smaller agencies but still scales as portfolios grow.
If your agency is ready to cut down on paperwork, boost transparency, and simplify daily operations, now’s the time to explore your options. Book a free demo with Landlord Vision here.
