Welcome to the www.landlordvision.co.uk (“the Website”) Terms and Conditions. By accessing or using the Website you agree to these terms and conditions and you agree to use the Website in accordance with all applicable laws. If you do not agree to these terms and conditions please do not continue to use the Website. We'll keep these terms and conditions up to date at www.landlordvision.co.uk. Please review these Terms and Conditions regularly as we may at any time change these terms and conditions and all changes will be effective immediately and you will be deemed to have accepted any changes from the moment they are made. We hope that you enjoy using our Website and if you have any questions relating to these Terms and Conditions or the Website itself then please contact us at
Please note that when we say "we", "us" and "our" in these terms and conditions we mean Landlord Vision Limited (“Landlord Vision”) a company registered in the United Kingdom under company registration number 8657841 with a registered address at 3 Sanderson Close , Great Sankey, Warrington, Cheshire, United Kingdom "you" means the user of the Website.
Any software that may be made available to download from this Website (”Software”) is the copyrighted work of Landlord Vision Limited. Use of the Software is governed by the terms of the End User Licence Agreement (”Licence Agreement”). An end user agrees to the Licence Agreement terms by installing, copying, or using the Software. The Software is made available for downloading solely for use by end users according to the Licence Agreement. Without limiting the foregoing, the copying or reproduction of the Software to any other server or location for further reproduction or redistribution is expressly prohibited. Any reproduction or redistribution of the Software not in accordance with the Licence Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENCE AGREEMENT. EXCEPT AS MAY BE EXPRESSLY WARRANTED IN THE LICENCE AGREEMENT, LANDLORD VISION HEREBY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Landlord Vision assumes the copyright of its products and they do not accept liability for any direct, indirect, special, consequential or other losses or damages of whatsoever kind arising out of using their products or any information, downloads or links contained in it. The Landlord Vision online software solution itself is provided 'as is' without express or implied warranty.
Landlord Vision reserves the right to alter any of the company's products or published technical data relating thereto at any time without notice.
Please see our Privacy Notice to see how we deal with our Data.
Other than the rights and interests expressly set forth in this Agreement by Landlord Vision, you own your data and retain all rights, title, and interest in the data you store with Landlord Vision.
You grant to Landlord Vision, an irrevocable, non-exclusive, non-terminable, royalty-free licence to use any of your tenanted property details for the purposes of our own self-promotion and marketing including but not limited to including the location (but not address) of a property on our website. Landlord Vision will not disclose information about identifiable individuals or properties, but we may provide aggregate information (for example, we may confirm that 50 tenanted properties are located within a certain town or country).
If you have decided to pay the monthly subscription fee for Landlord Vision then the first (pro rata) payment will be collected immediately and the monthly fee will be debited from your account at the beginning of the following month. All subsequent payments will also be taken monthly.
Landlord Vision subscription payments shall be collected directly from your bank account via direct debit, using our secure payment partner GoCardless. If any of your payments fail due to lack of funds then you will be notified of this via ourselves and GoCardless. In order to continue using Landlord Vision you will need to make the payment that is due.
Landlord Vision will give customers fourteen (14) days grace period to continue using the software. If the payment has not been made within fourteen (14) days, Landlord Vision will automatically lock.
You will need to continue making the rental payments to regain access to Landlord Vision.
If the payment is not made within one (1) month of the last successful payment then the payment agreement/subscription will be cancelled and you will need to set up a new subscription agreement to regain access to Landlord Vision.
If a Landlord Vision account remains unused for six (6) months without any payments, then it will be deleted. This means that all the data stored within the account will also be deleted and you will need to restart a new account and re-enter all data again should you wish to continue using Landlord Vision.
Payments may be made via Direct Debit only. Your Landlord Vision subscription will automatically be re-billed monthly. Any billing cancellations or changes will be actioned before the next billing date provided that you notify us in writing five days in advance.
If your subscription is renewed within one month of the last successful payment then you will be able to renew at the price you had previously been paying.
If your rental agreement is renewed after one month of the last successful payment, then you will need to renew at the current Landlord Vision prices. This means that if the software price has increased since you originally took out the rental payment option then you will need to re-join at the current price.
The Landlord Vision software is offered on a tiered tenancy payment plan, known as Premium, in order to provide a clear and simple pricing structure. The benefits of the Premium plan are displayed on the Landlord Vision website.
General Plan Terms
The promotional code field found on the online order form enables you to enter ONE (1) discount code Landlord Vision Subscription only. Where a code stipulates a particular Landlord Vision plan, you will be able to redeem the discount against that plan only.
All Landlord Vision users are entitled to free support as part of their subscription. This includes telephone, chat and email support.
If you cancel a 'Premium' Landlord Vision subscription plan, then it will be permanently deleted six (6) months after the subscription expiry date.
If you have a 'Free' Landlord Vision subscription plan, and it is not accessed for six months, then it will be permanently deleted.
Where accounts have been deleted, a user will be able to start a new subscription with new data should they wish to do so in the future.
Full server backups are performed automatically on all accounts. For the Premium plans additional off-site backups run daily and each backup copy is kept for 90 days. On the paid subscription plans, customers are entitled to an individual database restore service.
You acknowledge and agree that the Website is being provided for use as is, and therefore you will not have any plea, claim or demand against Landlord Vision in respect to the Website’s properties, limitations or compatibility with the your needs. The use of the Website is accordingly being made at the your sole and entire risk, without warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, security or accuracy.
Landlord Vision does not warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the Content streamed from any other third party host websites or anything said or written by its Providers, including any information contained in any Provider listing. Landlord Vision will not be liable for any damages sustained due to reliance such information provided by any Provider.
You agree to defend, indemnify and hold Landlord Vision and (as applicable) its officers, directors, employees, agents, subsidiaries, affiliates, suppliers and any of our third party information service providers or other representatives harmless against any and all claims demands, losses, expenses, damages and costs, including legal costs, however arising resulting from any violation or breach by you of these Terms and Conditions or any claims made by or liabilities to any third party resulting from any activities conducted under your account, your use or misuse of the Website, including but not limited to posting content on the Website, entering into transactions with other website users, contacting others as a result of their postings on the Website, infringing any third party's intellectual property or other rights, or otherwise arising out of your breach of these Terms and Conditions.
Landlord Vision will use the following criteria to determine if an incident is ‘major’ and as such is reportable to the FCA:
If Landlord Vision becomes aware of a major operational or security incident, Landlord Vision will notify the FCA within 4 hours of detecting the incident. If the incident has or may have an impact on the financial interests of its account information service users, Landlord Vision will without undue delay inform its account information service users of the incident and of all measures that they can take to mitigate the adverse effects of the incident.
Landlord Vision will then send an intermediate report 3 business days from the initial report, and any further intermediate reports 3 days from the last report until a final report is submitted to close the incident.
Landlord Vision will also conduct a root cause analysis to determine the cause of the major issue. Once this analysis has been complete, a final report will be submitted to the FCA.
All reports will be made via the Connect system.
Landlord Vision Limited is not a financial, legal or tax advisor and cannot give financial or other professional advice.
If such advice is needed we urge you to seek the opinion of an appropriate professional in the relevant field. We care about your success and therefore encourage you to take appropriate advice before you put any of your resources, financial or otherwise at risk.
These terms and conditions shall be governed by and construed in accordance with the Laws of England and Wales. You consent to the exclusive jurisdiction to the courts in London to settle any disputes in connection or arising out of the use of the Website.
You may not assign your rights or obligations under these terms and conditions to any third party.
The failure of Landlord Vision to enforce any strict provision of any of these Terms and Conditions will not constitute a waiver of its right to subsequently enforce such a provision or any other term or conditions.
The Website provides links to other websites and access to content, Content and services from third parties. Landlord Vision is not responsible for the availability of, or content provided on, such third party websites. You should refer to the policies posted by other websites regarding privacy and other topics before you use them. You acknowledge and agree that Landlord Vision is not responsible for third party content accessible from the Website and that you bear all risks associated with such content.
Landlord Vision may include in the Website, advertisements on its own behalf or paid advertisements on behalf of interested companies and/or individuals. By clicking on the advertisements, the User may be shifted to a web site of the advertiser or receive other messages, information or offers from the advertiser. You acknowledge and agree that Landlord Vision is not liable for the privacy practices of advertisers or the content of their web sites, information, messages or offers. You are wholly liable for all communications with advertisers and for all transactions subsequently executed.
If any of the provisions of these terms and conditions is found by a court or other competent authority to be void or unenforceable such provision shall be deemed to be deleted from the terms and conditions and the remaining provisions of the terms and conditions shall remain in full force and effect.
All notices/ communications shall be sent to and by Licensor either by post to our premises at Licensor, 3 Sanderson Close, Great Sankey, Warrington, Cheshire, WA5 3LN or by email to . Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.